Qliq App | Your App. Your Brand. Your Audience.
Qliq App | Your App. Your Brand. Your Audience.
Qliq, pronounced “click,” is inspired by the concept of “cliques”—naturally forming groups connected by shared interests and behaviours. All Qliq solutions feature the unique functionality of “Qliqs,” allowing software owners to intuitively segment their audience and tailor communication and marketing messages to specific target groups. This powerful segmentation capability sets Qliq apart as a truly distinctive solution.
Qliq App is a powerful engagement, communication and marketing app —custom-branded, affordable, and designed to help you connect meaningfully with your audience. It enables businesses, professional firms, networks, groups and communities to launch their own mobile platform for communication, retention and growth purposes. With Qliq App, you can ring-fence your audience, strengthen relationships, promote your services or cause and build your brand —directly on their mobile phones.
Unlike traditional mobile apps that require months of development and high upfront costs, Qliq App provides a faster, more affordable, and highly customisable alternative. It offers plug-and-play functionality, a curated library of features, and a pre-built infrastructure—making setup simple and accessible. Qliq App is designed to empower industries, businesses, organisations and communities that have traditionally lacked access to bespoke mobile technology, unlocking opportunities that were once out of reach.
Yes, more than ever! Qliq App eliminates the need for expensive coding and tedious, complex development cycles. With flexible and very affordable monthly subscriptions, and no large upfront investment costs, it offers a very cost-effective way to own and run your own branded app.
An app does not necessarily replace other digital platforms—but it enhances and consolidates them. Qliq App brings together many of the tools typically spread across websites, emails, social media, and messaging platforms into one central, branded mobile environment. It offers direct access, push notifications, and on-the-go convenience, allowing for deeper engagement without external distractions.
Yes. With Qliq App, you can select from a library of features to tailor your app to your specific needs. Whether you require documents, bookings, alerts, news, messaging or more—your feature mix is entirely up to you. Qliq App is designed to help you customise your app as much as possible, ensuring it aligns with your goals and delivers real value to your audience.
Absolutely. Your Qliq App is fully branded with your own name or brand, logo, colours and visual identity. Your audience will experience the app as an extension of your brand and not as a generic platform – which most apps are as we know them. You will also be able to shape your own features according to your specific needs and goals, ensuring the app works exactly the way your business requires.
Qliq App is ideal for all types of businesses, private practices, professional firms, networks, communities, clubs, and groups that engage with their audiences on a recurring basis. The app is highly adaptable and can be uniquely shaped to fit the needs, structure, and communication style of any industry or organisation. Its flexibility supports a wide range of scenarios—from client engagement to member management and everything in between.
Yes. Once your subscription form and onboarding checklist are completed, your app can be activated and ready for testing within 7 working days, depending on the responsiveness of your team during the setup process.
Qliq App transforms the way you connect with your audience. It gives you a fully branded mobile platform that puts your business directly in their hands—visible, accessible, and professional. You will centralise all your communication, build deeper loyalty, and stay top-of-mind without relying on cluttered channels like WhatsApp or social media. The result? More engagement, stronger relationships, increased referrals, and real growth. It is not just an app—it is your competitive advantage.
Not at all. Qliq App is built to be user-friendly, with no coding or IT background required. You will receive full onboarding support, along with a short online training session to guide you through the App Management Console. This allows you to easily update content, banners, manage features, post news, and drive engagement—confidently and independently.
Qliq App is fully custom-branded to reflect your business identity. Your app will carry your logo, corporate colours, tagline and relevant visuals, ensuring that it looks and feels like your very own mobile platform — not a generic third-party tool. Our team will apply these elements consistently throughout your app to ensure strong brand alignment.
You may update your branding at any stage. Whether you are undergoing a full rebrand or making minor visual adjustments, changes can be implemented within your App Management Hub or with assistance from our support team, depending on the scope or frequency of changes.
Yes, features can be tailored within the structure of your selected App Plan. You may choose from a wide selection of available features and arrange or label them in a way that suits your practice or business. Full customisation of features outside the current library may be available at an additional development cost.
While Qliq App offers a growing library of core and optional features, we understand that unique requirements may arise. If you need a feature that is not yet available, we are open to discussing custom development, subject to feasibility, timelines, and quotation.
Absolutely. Qliq App is designed to be scalable. You may begin with a smaller plan and a focused set of features, then expand over time as your engagement strategy grows. This phased approach allows you to launch quickly, test user response, and adapt progressively.
The App Plans offer a structured starting point that balances simplicity, scalability, and specifically cost-efficiency. Each plan provides access to a curated set of features aligned with different engagement levels. This ensures you launch with the right tools at the right time, without being overwhelmed — and with the flexibility to grow as needed.
An app offers a focused, branded environment free from the distractions of social media or messaging platforms. It allows your audience to access what matters most — instantly, securely, and without noise. With no login hassles, tailored content, and one-tap access, it is accessible for everyone (old and young)and delivers a modern, trusted experience.
Yes. Apps drive significantly higher engagement compared to traditional digital and social channels. With instant access, push notifications, and built-in tools tailored to your service, your app becomes a convenient, go-to platform that keeps clients or members connected and responsive.
For many modern businesses, practices and networks, yes. Qliq App serves as both a direct communication channel and a marketing platform — allowing you to share updates, promote services, highlight events and maintain a consistent brand presence with ease and control.
Not entirely — but it will reduce your reliance on these third-party platforms significantly. Qliq App consolidates communication, engagement and marketing activities in one professional consolidated and secure space. It complements your existing tools while offering more control, better segmentation (targeting) and less exposure to clutter or external distractions.
Yes. Qliq App is fully compatible with both Android and iOS devices.
No — and that is intentional. This is where Qliq App differentiates itself from any other app out there. Qliq App is not a generic, one-size-fits-all solution (as most app-store apps are), it has a very unique approach – for a reason. Each app is custom-built around your brand, content and client relationships, offering every subscriber a unique and tailored platform. Although it is not listed in app stores, the app works, functions, and looks just like any other mobile app. The only difference is the way we distribute it — giving you full control over roll-out, design, customisation, features, branding, faster setup, economies of scale and freedom from external policies or delays. You decide when to launch, who gets access and how the app evolves — without restrictions, approvals or excessive costs.
There are numerous ways, but your users simply click a unique web link or scan a QR code, then follow the normal app download feature — just like any traditional app. You thus control who gets access to the app and keep it away from the wrong audience. There is no need to search app stores or deal with login hassles. This ensures a seamless, branded onboarding experience that reflects your identity and gives users direct, secure and distraction-free access to everything they need — in a format that feels completely familiar and professional.
Yes — just like with any other app, users may be required to log in for security and personalisation purposes. However, the login process is simple and familiar, and the app functions no differently from standard mobile apps in this regard. You have full control over which areas of your app are publicly accessible and which require registration — allowing you to tailor access based on your services, audience, and content sensitivity.
Extremely safe. At Qliq Apps, data security is our number one priority — especially as our platform is used extensively across professional sectors where confidentiality is non-negotiable. Your data is protected using enterprise-grade security architecture, including AES-256 encryption, TLS 1.3 secure transmission, firewalls, and real-time threat monitoring. Access is controlled through strict role-based access control (RBAC), and all user activity is logged and actively monitored. We follow a Zero Trust Security model, meaning no access is granted by default — every interaction is authenticated and verified. Data confidentiality, integrity, and availability are safeguarded at every level.
Yes. Full compliance with South Africa’s Protection of Personal Information Act (POPIA) is embedded into the app’s design and data handling protocols. This includes purpose limitation, data minimisation, lawfulness of processing, and secure storage practices — all aligned with industry best practices.
Yes. Granular permissions allow you to define exactly who can view or interact with specific features, content areas, and data types. This enables you to segment experiences per user role or group and maintain compliance with internal or legal confidentiality requirements.
No. All user sessions are private and isolated. The app ensures that individual users can only access their own content, or any shared data specifically assigned to them. There is no visibility of peer activity unless explicitly designed for community or group features.
All communication and content shared within the app is securely stored, encrypted, and accessible only to authorised users. Advanced access controls, secure channels, and monitored audit trails ensure that discussions and professional insights remain protected from unauthorised disclosure.
Your data will be retained securely for a limited grace period and then permanently removed in accordance with our retention policy and POPIA. Prior to deletion, you may request a full export of your content and data. We never reuse, sell, or retain data without your explicit instruction.
Yes. All content you upload, generate, or publish remains your intellectual property. We do not claim any rights over your data and will not access, use, or distribute it beyond what is required for core functionality and support.
The Qliq App is a fully branded and licensed solution provided to you as the subscriber. All content, user data, branding, communication, and client interactions within the app always remain fully under your ownership and control. This includes anything you upload, create, distribute, or manage through the app interface.
However, the underlying software infrastructure, codebase, and app technology remain the intellectual property of the software company that developed and maintains the Qliq App platform. As a subscriber, you are granted the right to use the app within your own brand environment, with the freedom to customise it to suit your needs — but the platform itself is not transferred in ownership. This ensures you benefit from continuous platform updates, built-in compliance, and enterprise-level security — without the burden of managing complex technology infrastructure.
Your app data is securely hosted in highly protected cloud environments that meet international standards for data safety and reliability. These environments are designed with advanced physical and digital safeguards, including 24/7 monitoring, strict access controls, and robust infrastructure protocols.
All data is encrypted at rest and during transmission using industry-leading encryption standards, ensuring that your information remains protected from interception or unauthorised access. Additional layers of protection — such as file path encryption, bot defence mechanisms, and access restriction policies — further reduce the risk of exposure.
In short, your data is stored in a secure, professional-grade environment built to handle sensitive information with the highest level of care and compliance.
Yes. We implement a multi-layered security framework that includes intrusion detection, malware scanning, vulnerability assessments, and 24/7 threat monitoring by a managed cybersecurity partner. All activity is tracked via detailed audit trails, and security incidents are responded to within an average of 38 minutes, far exceeding industry benchmarks.
Yes — and not only that, but we consider it essential. Your App Management Hub includes access to a comprehensive set of usage analytics, engagement metrics, and performance reports that allow you to monitor how your audience interacts with your app in real time.
These insights help you evaluate adoption rates, refine your communication strategies, measure audience responsiveness, and track return on investment. You can view feature-specific activity, content engagement, notification effectiveness, and user behaviour trends.
We understand that your app is a strategic tool — not just a piece of technology. It is important to us that you grow your engagement, communication, and marketing activities over time and achieve the goals you set when activating your app. By sharing clear and actionable performance data, we empower you to make informed decisions, optimise your content approach, and unlock the full potential of your app as a client engagement and retention platform.
The purpose of the App Tour is to provide you with a live, guided overview of what Qliq Apps can do for your business or organisation. During this session we demonstrate the core features available within the app, showcase how the app can be personalised with your branding, and highlight practical use cases relevant to your industry. During the preview, we will also help you identify the App Plan that best suits your specific needs, based on your goals, target audience, and engagement strategy. The full subscription process will be explained step-by-step, including how to formally subscribe, what documentation is required, and what to expect after sign-up. In addition, pricing options and any available sign-up incentives will be discussed transparently to ensure you are fully informed before proceeding.
No, but it is the ideal way to get to know the app first hand. This 30-minute session ensures that you fully understand the app’s features, how it can be customised to suit your specific needs, and which plan is most appropriate for your business or network. By taking this personalised approach, we ensure that your app setup aligns perfectly with your goals, that no important considerations are overlooked, and that you are confident and well-prepared for activation – ultimately saving you time, reducing rework, and unlocking the full value of the app from day one.
Yes. We do our best to tailor each App Tour Session to your specific industry, sector, or service model based on the information you provide. Whether you operate in professional services, healthcare, membership-based organisations, consulting, or another field, we aim to highlight the features that best match your typical client or member engagement needs. While full customisation is finalised during the Activation Session, this session is designed to be as relevant, practical, and actionable as possible — helping you clearly see how the app can work for you from day one.
Yes, absolutely. We understand that your decision-making process may involve multiple stakeholders, and we are happy to accommodate follow-up sessions to include partners, colleagues, or team members. You are also welcome to request an additional session if you need more time to explore how the app can support your engagement goals, clarify specific questions, or ensure alignment before subscribing. Our aim is to support you in making a confident and informed decision.
The right App Plan is primarily determined by the type of engagement you aim to create with your audience and the number of features required to support that experience. Whether your focus is on communication, self-service, loyalty or marketing, the plan you choose should reflect the level of interaction you want to enable. During the App Tour Session, we will explore your objectives in depth and guide you in selecting the most suitable plan based on your needs. All plans are scalable, so you can start with what you need now and expand as your engagement evolves.
Selecting your App Plan first helps to align your app with your overall goals and intended outcomes. It allows you to define what you want to achieve with the app — whether it is client engagement, self-service, communication, or marketing — and ensures that the plan you choose provides the right framework to support those goals. Once your objectives are clear, it becomes much easier to select the specific functionalities that will help you reach them.
Yes. Qliq Apps is designed to be flexible. Your App Plan can be upgraded or downgraded soon after your payment plan has activated, giving you the flexibility to adapt as your needs evolve. There are no penalties or hidden charges for moving between plans — your app evolves with your business. More information about upgrading or downgrading your plan is provided later in the FAQs under the relevant sections.
Once the App Tour Session has been completed and your preferred App Plan has been identified; you will receive an official Subscription Form along with our Terms and Conditions via email. This form will reflect your selected plan, any agreed bonus features, and your billing preferences. Simply complete, sign, and return the form to the designated email address provided. If you are signing up within the applicable timeframe, remember to take advantage of the bonus features available for early subscribers. Once we receive your signed subscription form, you will be notified to schedule your short App Training & Activation Meeting — the final step in configuring and launching your Qliq App.
No. We do not charge any once-off or hidden activation fees. All new Subscribers receive standard onboarding support at no additional cost, ensuring a smooth
You may choose between monthly or annual billing. Monthly billing is the default option and is only available via debit order. Payment is processed in advance on the 1st of each month. Annual billing is available on request and may be paid via EFT. Annual billing may also include additional value-adds or limited-time incentives. All billing is handled securely, and detailed invoices are provided for each cycle.
Yes. By signing up within 48 hours after receiving the subscription form, you unlock the highest value in bonus app features. If you need a little more time, signing up within 7 days still qualifies you for bonus features. These added features come at no extra cost and give you more, free functionalities from the start — rewarding quicker decisions with greater value.
Yes. If you qualify for bonus features, you may select them yourself — either during onboarding or once the app is fully configured. You can use your bonus value to select any features or services from our standard offering, ensuring your app aligns with your strategy.
No. Bonus features are not monetary discounts. They are functional features or add-on services equivalent to a specified value and are included in your app build if you qualify for them. They are added benefits — not deducted from your monthly fee — and are clearly listed as part of your final configuration.
Subscriptions operate on a month-to-month basis, unless you opt for annual billing. There are no fixed long-term contracts, giving you flexibility to adapt your subscription as your needs evolve.
You may cancel your subscription at any time via the App Management Console, provided your billing cycle has been activated. A 30-calendar-day notice period applies, and cancellation requests must be submitted on or before the 1st of the month to align with the next billing cycle. Your app will remain fully active during the notice period and will automatically deactivate at the end of that period. There are no cancellation penalties, and upon request, you may export your content and data before the app is deactivated.
Yes. A standard annual fee escalation of 5% applies after 12 consecutive months. This helps us maintain service quality, security, and support. Escalations are never applied mid-year, are communicated in advance, and do not apply within the first 12 months of your subscription.
Your payment activation date will be discussed during your App Tour and confirmed again in your Subscription Form. You will always receive a complimentary access period of at least 30 days from the date of sign-up. This grace period allows time to finalise your feature selection, define your engagement strategy, and complete your app setup before billing starts. If payment is not received by the confirmed date, access to the App will be suspended within 3 days, and your account may be deactivated after appropriate notice.
No, we have deliberately structured Qliq Apps to eliminate risk for new subscribers. There are no long-term contracts — you may cancel at any time with 30 calendar days’ notice. You are billed monthly via debit order, with full transparency on pricing, and all costs confirmed in advance. Before billing begins, you benefit from a complimentary 30-day period to finalise your app setup, choose your features, and prepare your engagement approach. We also provide two opportunities to ask questions — during the App Tour Session and the App Activation & Training Meeting — as well as detailed FAQs to support your decision-making process. Everything is designed to give you clarity, control, and flexibility — with no hidden obligations.
Activation begins as soon as we receive your signed Subscription Form. At that point, you will receive a notification to schedule your App Activation Meeting, which marks the official start of the app setup and implementation process. We are ready when you are ready.
A key part of the activation process is your App Activation Meeting, where we introduce you to your App Management Portal and guide you on how to use it effectively. During this session, we will also showcase the available app features, add-ons, and support services, ensuring you have a clear understanding of the tools at your disposal. In addition, we will walk you through your Roll-out Pack, which is designed to support the onboarding of your audience when you are ready to launch. Once this meeting has been concluded, your live app will be shared with you for testing. You are encouraged to explore and refine it until you are fully satisfied and ready to confidently roll it out to your audience.
Yes. Our onboarding team will work with you to understand your audience, communication goals, and content priorities. Based on this, we will guide you to select the most suitable combination of features from our feature library — whether your focus is marketing, retention, communication, or community building.
Yes, you may. Any requests for custom development or non-standard functionality may carry additional costs and will be addressed after your app has been activated. Our priority during activation is to ensure a smooth and efficient launch. Once your app is live, we can explore additional needs in a structured, phased approach.
After the App Activation Meeting, we immediately adapt the app to your branding and creative requirements. A live version of your app, populated with the selected features based on your App Plan, will typically be shared within 7 days after this meeting. From there, you will have ample time during your complimentary setup period to refine, test, and shape your app further before rolling it out to your audience – when you are ready.
Yes, absolutely. You are welcome to schedule a follow-up session to review the final touches before officially rolling out your app. This gives you the opportunity to ask any last questions, refine details, and ensure everything aligns with your expectations. We are here to support you throughout the setup process so that you feel fully confident when going live.
A Subscriber is any individual or business entity that completes the registration process and gains access to the App. This includes both free trial users and paying customers across all Subscription Plans.
A Subscription Plan refers to the specific tier of service a Subscriber selects, such as Lite, Standard, or Engage. Each plan provides access to a defined set of features and capabilities, with higher-tier plans offering more advanced functionality and engagement options.
The Billing Cycle is a monthly period that begins on the 1st of each calendar month. All subscriptions are billed in advance for the upcoming month to ensure uninterrupted access.
You may choose between monthly or annual billing. Monthly billing is the default option and is only available via debit order. Payment is processed in advance on the 1st of each month. Annual billing is available on request and may be paid via EFT. Annual billing may also include additional value-adds or limited-time incentives. All billing is handled securely, and detailed invoices are provided for each cycle.
Subscriptions operate on a month-to-month basis, unless you opt for annual billing. There are no fixed long-term contracts, giving you flexibility to adapt your subscription as your needs evolve.
Yes. All new Subscribers receive a complimentary first month as a value-added benefit upon sign-up. This 30-day period activates as soon as the Subscriber receives their app login details following the Activation and Training session. It provides full access to your selected Subscription Plan at no cost. The complimentary month forms part of your standard subscription cycle and is not considered a trial period. Normal subscription terms apply during this time, and no special cancellation or downgrade provisions are granted within the first 30 days.
Your selected App Plan will become payable on the 1st day of the month, starting from the second month following your subscription date. This provides you with a complimentary period of at least one full month before the first payment is due.
For example, if you subscribe in July, your first payment will be processed on 1 September; if you subscribe in April, it will be processed on 1 June. This complimentary period is intended to allow sufficient time for the activation and onboarding of your app before billing begins.
No. We do not charge any once-off or hidden activation fees. All new Subscribers receive standard onboarding support at no additional cost, ensuring a smooth start.
Your payment activation date will be discussed during your App Tour and confirmed again in your Subscription Form. You will always receive a complimentary access period of at least 30 days from the date of sign-up. This grace period allows time to finalise your feature selection, define your engagement strategy, and complete your app setup before billing starts. If payment is not received by the confirmed date, access to the App will be suspended within 3 days, and your account may be deactivated after appropriate notice.
Yes. A standard annual fee escalation of 5% applies after 12 consecutive months. This helps us maintain service quality, security, and support. Escalations are never applied mid-year, are communicated in advance, and do not apply within the first 12 months of your subscription.
Yes. Upgrades may be requested at any point after your first payment has been processed and the billing cycle have been activated. Once your request is received, the upgraded Subscription Plan will be activated within 24 to 48 hours, granting immediate access to the enhanced features. Please note that the revised pricing will only take effect from the start of your next billing cycle, ensuring that your current month’s billing remains unchanged.
Yes, downgrades may be requested only after the first payment has been processed and the initial billing cycle has commenced. A 30-calendar-day notice period applies, which means downgrade requests must be submitted by the 1st of the month to take effect from the start of the following billing cycle. Once approved, you will retain access to all features included in your current plan until the downgrade takes effect. From the next billing cycle, access will be adjusted in line with the features of your newly selected plan.
You may cancel your subscription at any time via the App Management Console, provided your billing cycle has been activated. A 30-calendar-day notice period applies, and cancellation requests must be submitted on or before the 1st of the month to align with the next billing cycle. Your app will remain fully active during the notice period and will automatically deactivate at the end of that period. There are no cancellation penalties, and upon request, you may export your content and data before the app is deactivated.
Yes, you may re-subscribe at any time. Please note that re-subscription will not include any complimentary periods or special offers previously available to first-time subscribers. Billing will commence immediately upon reactivation—either pro-rata or in full—depending on the timing of your return.
No. There is no minimum contract period. You may cancel, upgrade, or downgrade your plan at any time, subject to the terms outlined above.
Yes, — but the app has been designed to make this simple and intuitive. You have full control over your app’s content, communications and features through your App Management Hub, which allows you to update information, post new content, and customise user experiences without needing technical expertise. The platform was built with non-technical users in mind, so managing your app is both practical and achievable.
Absolutely. The App Management Hub is your central control panel — giving you access to your content, settings, features, and any subscribed add-on services. You also have access to platform guidance, and our integrated chat-based support tool within the app allows you to ask questions or request help during working hours. Optional setup wizards, templates, and help materials are also made available to guide you as needed.
While ongoing access to a dedicated account manager is not included in the base subscriptions, affordable app management services are available if you prefer hands-on assistance or strategic support. You can opt-in for periodic assistance or ongoing support depending on your needs, all at highly competitive rates designed to support solo practitioners and growing firms alike.
All users have direct access to technical support via the built-in chat bot in your app. This support channel is serviced by our team during working hours and allows for fast assistance with technical queries, platform navigation, or troubleshooting. For more complex matters, tickets are escalated and handled by our support specialists.
To help you succeed with your app, we offer optional support services that go beyond technical assistance. These include creative support (such as content writing, campaign creation, or visual design) as well as professional app management services where we assist with planning, roll-out, and client engagement strategies. These services are billed separately but are structured to be accessible and cost-effective for firms of all sizes.
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